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Cutting Chai Technologies - API Developer Support Engineer

Cutting Chai Technologies

API Developer Support Engineer
Vikhroli West, Mumbai, Maharashtra, India
3 - 5 Years
7 - 12 LPA

Skills

Job Description

Cutting Chai Technologies (CCT) has created Inventa, a first-of-its-kind Online-2-Offline (O2O) tech platform for Consumer businesses to offer high-impact experiences to their App users when they move proximate to an offline business, event or location. At the core of Inventa, we have developed the Inventa SDK that provides a rich API set that Developers can use to integrate the Inventa feature set with their Apps for the Apple iOS platform. Team Inventa is seeking a Developer Support Engineer who will provide support to external Customer dev teams as they build high impact iOS applications using the Inventa SDK. You will represent Team Inventa as you manage and resolve technical inquiries from API developers that are requesting help using our services. You'll also work directly with Inventa SDK engineers to ensure that customer issues are resolved as expediently as possible. In addition, your responsibilities will include the following: - Providing support directly to developers using the Inventa SDK. - Writing code samples, tutorials, and technical articles for the Inventa SDK. - Working with customers to understand how they are using our SDK, and providing feedback to development teams. - Collaborating with internal stakeholders to drive timely customer communication during product updates and critical events. - Driving projects that improve support-related processes and our customer's developer support experience. Minimum Qualifications: - 2-3+ years of experience working directly with customers supporting iOS dev teams - Solid understanding of iOS Apps architecture, RESTful web services and architecture - Working knowledge in these languages; Swift, Objective-C, Javascript - Excellent oral and written communication skills - Bachelor's degree in computer science, computer engineering, computer applications, IS, IT, or equivalent experience required Preferred Qualifications: - Experience developing apps using API and SDK integration - Strong customer focus - Ability to juggle many tasks and projects in a fast-moving environment - Self-starter who is excited about technology

Work Function

IOS Development

Industry

Information Technology

Education

  • B.E / B.Tech


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