Job Description

Have detail knowledge of network topology, protocols and layers. Understanding of working of firewalls/router and other data security measures. Installing, configuring and maintenance of networks along with relevant routers, switches, load balancers. Installing and configuring computer hardware, different OS, software, networks, printers and scanners. Monitoring and maintaining computer systems and networks. Responding in a timely manner to service issues and requests. Providing technical support across all offices of the company (this may be in person or over the phone). Setting up accounts for new users. Repairing and replacing equipment as necessary. Possibly training more junior staff members.