Support the Governance and Chief of Staff functions within Technology Operations by developing and operating project and financial governance, with the objective to improve visibility and predictability of demand and project delivery performance within the department, managing small projects and creating process and governance views. Key Responsibilities The Senior Change & Process Manager is responsible for the following: Visibility: engage with Finance and Business Partners/Portfolio Manager/Products Owners/RE leads to generate and present data on demand as well as delivery status. PMO Centre of Excellence: support the Head of Governance with governance improvements. Business Support: enhance PPM tool outputs and usage by means of training, including the creation and management of training material. Support with ad hoc requests (e.g. department-wide reporting and comms). Essential Skills: Change Management (behavioral change, operational change, system & tool change). Business Analysis. Senior stakeholder management. Accounting and financial. X-functional e-2-e program management with virtual teams. Process documentation, enhancement, design. International work experience / multi-cultural awareness. Development / Technical background.
- B.E / B.Tech